This Privacy Policy explains how HYPERION TECH SOLUTIONS LLC collects, uses, stores and protects information when you visit our website, contact our workshop, or engage us for computer integrated systems design services. It also explains the choices you have and the rights you can exercise. This website was designed and built by NovaForge Solutions, the developer studio responsible for the site construction, and the policy that follows reflects the standards both teams apply to privacy.
We have written this policy in plain language so that a reader does not need legal training to understand it. Where we refer to the Company, we mean HYPERION TECH SOLUTIONS LLC. Where we refer to the Site, we mean the website published at https://www.hyperiontechdata.com. Where we refer to the Services, we mean our computer integrated systems design, integration, testing, auditing, review and handover work.
1. Scope of This Policy
This policy applies to information processed through the Site and through direct communications with the Company. It covers visitors who simply browse the Site, prospective clients who send an enquiry, and current clients who engage us for Services. It does not cover information that our clients process on their own systems, because those systems belong to them and are governed by their own privacy practices.
If you are an employee or contractor of a client, the handling of your personal information inside that client environment is controlled by the client, not by the Company. We act as a service provider in those contexts and process information only on documented instructions. This policy describes our own conduct as an organization, and it should be read together with any separate agreement that governs a specific engagement.
The Company is the controller for information collected through the Site and through direct enquiries. The Company is based at 4551 Aspen Glen Rd, Plano - 75024-3922, United States (US). If you have questions about which role the Company plays for a particular activity, you can ask us using the contact details at the end of this policy.
2. Information We Collect
We collect information that you choose to give us and a limited set of technical information that is generated automatically when the Site is used. We try to keep both categories as small as the purpose allows.
Information you provide
- Your name and the name of the organization you represent.
- Your email address and telephone number when you share them with us.
- The subject and content of messages you send through the contact form or by email.
- Project details you choose to describe during an enquiry, such as systems, constraints and timelines.
- Billing and administrative details needed to manage an engagement, provided through secure channels.
Information collected automatically
- Technical information such as browser type, device type and operating system.
- Approximate location inferred from network information, at city or region level.
- Pages visited on the Site and the links followed to reach the Site.
- Server logs that record the time of a request and the response status.
We do not ask for sensitive categories of personal information, such as health data, biometric identifiers or precise location, and we ask that you do not send such information through the Site. If a project genuinely requires sensitive data, we will agree on a secure method and a written scope before any transfer takes place.
3. How We Collect Information
Most of the information we hold arrives directly from you. You may provide it through the contact form, by email, by telephone, during a discovery conversation or in documents shared as part of an engagement. When you send us a message, we keep it as part of our correspondence record so that we can respond and follow up accurately.
A small amount of information is collected automatically by our web server and by the ordinary operation of the internet. Server logs record requests to the Site, which helps us keep the Site available and secure. We do not combine these logs with other information in order to build advertising profiles, and we do not sell any of this information.
We may also receive information from clients who introduce us to their colleagues, or from public sources when we research an organization before a meeting. In those cases we limit collection to business contact details that are relevant to the conversation and we remove them promptly if the conversation does not continue.
4. Why We Use Information
We use information for the reasons that an ordinary professional services firm needs in order to operate honestly and well. Those reasons include the following.
- To respond to enquiries and provide the information you request.
- To prepare proposals, statements of work and estimates for engagements.
- To deliver, support and improve the Services described on the Site.
- To manage billing, record keeping and administrative obligations.
- To keep the Site secure and to detect misuse or abuse.
- To comply with legal obligations that apply to the Company.
- To send occasional updates about the workshop when you have asked to receive them.
We do not use your information to make automated decisions that produce legal effects, and we do not use enquiry content to train external machine learning systems. If a future service required processing for a new purpose, we would describe that purpose in a clear notice before collection begins.
5. Legal Bases for Processing
Where the law requires a legal basis for processing, we rely on the following bases. Performance of a contract covers the processing needed to deliver Services, including communication, delivery and support. Legitimate interests cover the operation of the Site, the security of our systems and the management of business relationships, provided those interests are not overridden by your rights. Consent covers optional communications such as update emails, and you can withdraw consent at any time. Legal obligation covers records that we must keep under tax, accounting or other applicable law.
When we rely on legitimate interests, we balance the benefit to the Company against the impact on you. We keep the information involved to what is proportionate, and we provide a straightforward way to object. When we rely on consent, we keep a record of when and how consent was given so that withdrawal is simple to honour.
8. Service Providers
We rely on a small set of service providers to run the Site and the workshop. These may include a web hosting provider, an email provider, an accounting platform and a document storage service. Each provider is chosen for reliability and security, and each is bound by a contract that limits the use of information to the services it provides to us.
We review our providers from time to time and remove any that no longer meet our standards. When a provider processes information outside the United States, we use appropriate safeguards as described in the section on international transfers. We do not allow any provider to use the information we share for its own marketing purposes.
9. How Long We Keep Information
We keep information only for as long as it is needed for the purpose for which it was collected, or for as long as the law requires. Enquiries that do not lead to an engagement are usually removed within a reasonable period after the conversation ends. Records connected to an active engagement are kept for the duration of the work and for the period needed to support warranty, accounting and legal obligations afterward.
Server logs are kept for a short period, typically measured in weeks, unless they are needed to investigate a security incident. Where a longer retention period applies, we keep the information in a restricted form and limit access to staff who need it. When information is no longer needed, we delete it or anonymise it so that it can no longer be linked to an individual.
10. How We Protect Information
We protect information with a combination of technical and organizational measures. Access to systems is limited to staff and contractors who need it for their work, and access is protected by strong authentication. Data in transit between your browser and the Site is protected by encryption where the hosting arrangement supports it, and sensitive project material is shared through secure channels rather than ordinary email where the content warrants it.
We keep our systems patched, we review access rights regularly, and we train the people who handle information to recognise phishing and other common threats. No method of transmission or storage is completely secure, so we cannot promise absolute protection, but we work steadily to reduce risk and we improve our controls when we learn of weaknesses. If a security incident affected your information, we would notify you and the relevant authorities as required by applicable law.
11. Your Privacy Rights
Depending on where you live, you may have rights that let you control how your information is used. These rights commonly include access, correction, deletion, restriction, objection and portability. You may also have the right to withdraw consent and the right not to be discriminated against for exercising a privacy right.
- Access: you can ask what information we hold about you and receive a copy.
- Correction: you can ask us to fix information that is inaccurate or incomplete.
- Deletion: you can ask us to delete information that we no longer need.
- Restriction: you can ask us to limit how we use information while a question is resolved.
- Objection: you can object to processing based on legitimate interests.
- Portability: you can ask for a copy of information in a structured, common format.
To exercise a right, write to communications@hyperiontechdata.com or call +16629608191 and describe the request. We will verify your identity before acting, and we will respond within the period required by applicable law. If we cannot fulfil a request, we will explain why and tell you how to appeal or complain to a supervisory authority.
12. Privacy for Children
The Site and the Services are intended for businesses and professional audiences. They are not directed to children, and we do not knowingly collect personal information from children. If you believe that a child has sent us personal information, please contact us and we will remove it promptly.
Where a client project might involve information about minors, we agree on additional safeguards in writing before any processing begins, and we recommend that the client obtain any consent required in its own jurisdiction. The Company does not permit its Services to be used to build profiles of children for advertising or any similar purpose.
13. International Data Transfers
The Company operates from the United States, and information collected through the Site is generally processed there. When a service provider or client requires a transfer to another country, we use appropriate safeguards such as standard contractual clauses or an equivalent mechanism recognised by the relevant authorities.
International transfers are reviewed case by case so that the safeguards match the sensitivity of the information. Where a transfer involves client project material, the transfer terms are recorded in the engagement agreement. If you would like more detail about the safeguards used for a particular transfer, contact us and we will explain them.
14. Third Party Websites
The Site may link to websites run by other organizations, such as professional bodies or reference materials. Those websites are governed by their own privacy policies, and we are not responsible for their content or practices. We encourage you to read the privacy notice of any website before providing information to it.
A link from the Site does not imply that we endorse the privacy practices of the destination. If you follow a link and have a concern about how your information is handled, please raise it with the operator of that website. We are happy to receive feedback about links that no longer work or that raise concerns, and we review our outbound links from time to time.
15. Changes to This Policy
We review this policy periodically and update it when our practices, our providers or the law change. When we make a material change, we will post the revised policy on the Site and update the effective date shown at the end of the document. Where the change affects the way we use information you have already provided, we will notify you by email or another appropriate method.
We encourage you to read this policy when you first visit the Site and to check it again if you return after a long interval. Continued use of the Site after a revision takes effect means that the revised policy applies, unless applicable law requires a different form of agreement. If any part of a revision is unclear, please ask us for an explanation.
16. How to Contact Us
If you have a question about this policy, a request about your information, or a concern about how the Company handles privacy, please contact us using the details below. The developer studio NovaForge Solutions built this Site, and the Company oversees all privacy matters for the Site and the Services.
HYPERION TECH SOLUTIONS LLC4551 Aspen Glen Rd
Plano - 75024-3922
United States (US)
Email: communications@hyperiontechdata.com
Phone: +16629608191
We take privacy complaints seriously and we will work with you to resolve any concern. If you remain unhappy after our response, you may contact the supervisory authority that applies in your jurisdiction.